Video Tutorials
Learn DZDesk through step-by-step video walkthroughs. Each tutorial focuses on a specific feature or workflow.
Getting Started
New to DZDesk? Start here with our beginner-friendly tutorials.
| Tutorial | Duration | Description |
|---|---|---|
| First Login & Setup | 5 min | Your first steps in DZDesk |
| Creating Your First Request | 8 min | Learn the request workflow |
| Dashboard Overview | 6 min | Navigate the dashboard |
Features
Deep dive into specific DZDesk features.
| Tutorial | Duration | Description |
|---|---|---|
| SLA Management | 10 min | Configure and monitor SLAs |
| User Roles & Permissions | 12 min | Set up access control |
| AI Features | 8 min | Smart suggestions & auto-summary |
Advanced
For power users and administrators.
| Tutorial | Duration | Description |
|---|---|---|
| Workflow Automation | 15 min | Automate your processes |
| API Integration | 20 min | Connect external systems |
| Custom Reports | 12 min | Build custom dashboards |
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